*BEFORE ORDERING, PLEASE NOTE THAT YOU WILL BE GIVEN IN-STORE CREDIT FROM IN-STORE AND ONLINE ORDERS for APPAREL ONLY. No refunds will be processed.*

RETURN POLICY:

At The Cactus Pearl, our biggest goal is to well serve our fabulously loyal customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better!

Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible!

Please send your invoice number and a brief description of the mishap to cactuspearltx@gmail.com

ALL JEWELRY IS NON-REFUNDABLE OR RETURNABLE.

They are final sale due to obvious reasons.

ALL Jewelry is FINAL SALE due to hygienic purposes.
Apparel can only be returned for store credit. We cannot issue refunds.
Returns must be received within 7 days of the date your order was delivered.
Discounted (Or you can call it clearance) items are FINAL SALE!!
Items must have original tag in original packaging. Items must not have been worn or washed!
Include invoice (or copy of invoice) with your return and circle item(s) you wish to return.

Shipping is non-refundable unless there was a mistake on our end.

Please allow our team 5-7 business days to process your return once it is received at our warehouse.

Please look over your order as soon as it's received. If you've received a defective item, incorrect item, or are missing an item; please contact our customer service team within 3 business days. Customer Service can be contacted at cactuspearltx@gmail.com

Please include invoice number, and a brief description of mishap.